Cannot Start IBM Cognos Configuration on Red Hat 5 LinuxCannot Start IBM Cognos Configuration on Red Hat 5 Linux

You are using IBM Java on Red Hat 5 Linux and while running the ./cogconfig.sh command, the
following error message appears:

Exception in thread "main" java.lang.UnsatisfiedLinkError: ///jre/bin/xawt/libmawt.so (/usr/libXft.so.2:undefined symbol: FT_ClyphSlot_Embolden)

Error Message:

Exception in thread "main" java.lang.UnsatisfiedLinkError: ///jre/bin/xawt/libmawt.so (/usr/libXft.so.2:undefined symbol: FT_ClyphSlot_Embolden)

Environment:

Cognos 8.4 GA

Root Cause:

The versions of Freetype that are used by IBM Cognos 8 and Red Hat 5 are not compatible.

Solution:

To resolve the problem, you must add the LD_PRELOAD environment variable on your Red Hat 5
Linux system.


Steps:

?? Set the environment variable by using the following command:
?? On 32-bit systems, type
setenv LD_PRELOAD /usr/lib/libfreetype.so

?? On 64-bit systems, type
setenv LD_PRELOAD /usr/lib64/libfreetype.so