| After an upgrade from IBM Go!Office 8.2 to IBM Go!Office 8.4.1 and an upgrade from Microsoft Office XP to Microsoft Office 2007, the IBM Cognos 8 pane did not show the links for the functions "Search", "Import content" and "View report". The related icons were shown correctly. | | | | Symptom | | In the IBM Cognos 8 pane of IBM Go!Office 8.4.1 the following three links were not available: - Search
- Import content
- View report
Only the three related icons were displayed. See the screenshot below:
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| Cause |
| This was due to an 3rd party add-on (customer coded add-on) that was also installed in Microsoft Office 2007. |
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| Resolving the problem |
Uninstall or deactivate the 3rd party add-on (customer coded add-on).
