Purchase your Section 508 Compliance Support guide now!

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IBM Cognos 8 Services Fail to Restart After a Network Outage

IBM Cognos 8 Services Fail to Restart After a Network Outage

The IBM Cognos Bootstrap Service restarts IBM Cognos 8 services after a network outage for Tomcat installations where a network IP address is specified in the internal dispatcher URI. During the restart, the IBM Cognos 8 services may not initialize successfully, requiring a manual restart after the network is restored.

To resolve the problem, configure the Internal dispatcher URI property in IBM Cognos Configuration to use localhost or the network host name.



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