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Stop and Start Dispatchers and Services

Stop and Start Dispatchers and Services

You can stop and start dispatchers and services manually. If a service stops responding, you must stop and restart it.

Each dispatcher and service can be

  • started

  • stopped immediately and delete all the requests that are running or queued, without completing those requests

  • stopped after running and queued requests are processed

You can stop or start all dispatchers and services in the IBM Cognos 8 environment at once.

When you start IBM Cognos 8 using the configuration tool, all dispatchers and services start unless they are disabled in the configuration tool. For more information, see the Installation and Configuration Guide.

By default, all services start when you restart the computer on which they are installed.

Stopping a service also stops all its processes. When you stop a dispatcher, all its services are stopped. If the suspended dispatcher has an active Content Manager, all users except administrators are locked out.

After a service is stopped, it has a suspended status System Performance Metrics.

You must have the required permissions to access IBM Cognos Administration functionality. See Secured Functions and Features.

Steps
  1. Start IBM Cognos Connection.

  2. In the upper-right corner, click Launch, IBM Cognos Administration.

  3. On the Status tab, click System.

  4. In the upper-left corner of the Scorecard pane, click the arrow to view the Change view menu and find the dispatchers or services that you want.

    Click All servers, All server groups, or All dispatchers. To select a service, pause your pointer over Services and click the required service.

  5. Click the arrow next to the dispatcher or service, and choose the action that you want to perform.

    Depending on the dispatcher or service, you can do the following:

    Goal Action
    Start all dispatchers in system

    With all servers displayed, in the upper right corner of the Scorecard pane, click the arrow to view the Toolbar actions menu, and then click Start dispatchers.

    Tip: To apply a toolbar action to only some entries, select check boxes for one or more entries and then click the toolbar action that you want.

    Start all dispatchers for a server group

    With all server groups displayed, click the arrow to view the Actions menu next to the server group, and then click Start dispatchers.

    Start all dispatchers for a server

    With all servers displayed, click the arrow to view the actions menu next to the server, and then click Start dispatchers.

    Start a specific dispatcher

    With all dispatchers displayed, click the arrow to view the Actions menu next to the dispatcher, and then click Start.

    Start a specific service

    With all services displayed, click the arrow to view the Actions menu next to the service, and then click Start.

    Stop all dispatchers in system

    With all servers displayed, in the upper right corner of the Scorecard pane, click the arrow to view the Toolbar actions menu, and then click Stop dispatchers immediately or Stop dispatchers after running and queue processed.

    Stop all dispatchers for a server group

    With all server groups displayed, click the arrow to view the Actions menu next to the server group, and then click Stop dispatchers immediately or Stop dispatchers after running and queue processed.

    Stop all dispatchers for a server

    With all servers displayed, click the arrow to view the Actions menu next to the server, and then click Stop dispatchers immediately or Stop dispatchers after running and queue processed.

    Stop a specific dispatcher

    With all dispatchers displayed, click the arrow to view the Actions menu next to the dispatcher, and then click Stop immediately or Stop after running and queue processed.

    Stop a specific service

    With all services displayed, click the arrow to view the Actions menu next to the service, and then click Stop immediately or Stop after running and queue processed.

    A dialog box appears and confirms the action.

  6. Click Close.



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BI CENTRE
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